Acceptable Use Policy

Version 1.0 · Effective November 02, 2026

This policy is part of the biela Terms of Service. It applies to everyone who uses biela.

You may not use biela to:

1. Break the law, including consumer protection, tax, privacy, anti-spam and telemarketing laws.
2. Send messages to people who have not agreed to receive them, send spam, or send content that is deceptive, harassing, hateful, threatening or sexually explicit.
3. Impersonate a person or business, or create estimates, invoices or receipts that are false or misleading.
4. Collect or process payments for goods or services other than the vehicle services and parts your business provides, or for anything prohibited by Stripe's Restricted Businesses list.
5. Upload malware or harmful code, or content you don't have the right to use.
6. Access or try to access another shop's data, another user's account, or parts of the Service you are not authorized to use.
7. Probe, scan or test the vulnerability of the Service, or bypass security, rate limits or anti-bot measures. If you want to report a vulnerability, write to seguridad@hellobiela.com.
8. Overload or disrupt the Service, including through automated access or scraping that is not provided through an official integration.
9. Resell, sublicense or offer the Service to third parties as your own product.
10. Create accounts in bulk, by automated means, or to evade a suspension.

Enforcement. We may investigate suspected violations and remove content, limit features, or suspend or close accounts. When the situation allows, we will notify you first and give you a chance to fix the problem. We may report illegal activity to the authorities.

Report abuse: abuso@hellobiela.com